Berlin International School ∙ Lentzeallee 8/14 ∙ 14195 Berlin ∙ +49 30 / 82 00 77 90 ∙

School Counseling

Help with emotional, social and psychological problems

The School has two full-time counselors, dedicated to dealing with emotional, behavioral, social and psychological issues. Any student may approach the counselor for support; similarly, parents may request this service for their children. The school may also initiate a counseling program as a response to legitimate and/or shared concerns. Where necessary, engagement with our counselor (or recommended proxy) may be a requirement of enrollment or a required response following a student’s failure to maintain B.I.S.’s expectations for appropriate conduct.

The role of the School Counselor is to respond to immediate and longer-term learning, developmental, socio-emotional, and psychological needs of students.

Counseling services may involve:

  • Individual or group counseling
  • Conflict resolution and coaching
  • Supporting B.I.S. staff
  • Consultation with parents
  • Support and guidance to families

Counseling sessions are set up according to needs and availability. Counseling operates on a walk-in and appointment basis. The School Counselor may occasionally make referrals to external agencies, and is happy to assist parents in finding an external professional. In addition, teachers care for the individual student in a wider meaning than just academic growth: the primary responsibility for well-being lies with the individuals who are directly with the student at any particular time during scheduled activities.

The school counseling service & the referral process

The school counseling service aims to assist students who are experiencing personal difficulties which may interfere with their academic, personal, social or family life. A wide range of services and interventions are available to assist in addressing problems or concerns which could relate to: student behaviour, relationships, parental split-up, bullying, friendship problems, alcohol/drugs, stress, someone ill or bereavement, etc.

Just about anything that really worries or concerns you. At B.I.S., needs are sensitively recognised, first through the caring relationship between teacher (particularly the homeroom teacher) and pupil to resolve a pupil’s difficulties. Students and parents should always, where possible, firstly speak with the homeroom teacher. Where difficulties are more persistent, early detection will allow counseling to take priority over complaint and punishment. Students can independently seek counseling or may be guided in this direction by a teacher, or their parents. The school counselor will provide the student an opportunity to work through his or her difficulties with someone who will be non-judgemental, caring and understanding.


Any counseling program initiated by the School or parents will have agreed-upon and clearly understood boundaries of confidentiality. Any information divulged through the counseling programs and required to be addressed by the School’s Management Team will be treated as confidential within the Team, except when a failure to disclose information would be detrimental to that student’s well-being or education; or would mean that B.I.S. would be in breach of the law; or that B.I.S. would not meet its responsibility acting in loco parentis.

If you need an appointment then either call, email or leave a message in the post box and we will get back to you as soon as possible.

Ms. Karin von Rosen phone +49 (0)30 82 00 77 782
Ms. Rosalind Litchfield phone +49 (0)30 82 00 77 782

The school counsellor is in school every day from 08:00h –16:00h.